| Overview | Refunds & returns only for damaged, defective, or incorrect products. |
| Eligibility | Must report issues within 48 hours of delivery. |
| Product Condition | Must be unused, original packaging & accessories. |
| Non-Returnable | Custom builds, digital products, software, services, and misuse damages. |
| Custom Orders | Cannot be returned after assembly starts. |
| Refund Method | Original payment method. Processing time: 7–14 working days. |
| Shipping Costs | Non-refundable unless error from AESolars. |
| Replacement | Offered when applicable and stock available. |
| Fraud | Fake claims rejected, may lead to blocking. |
| Cancellation | Only before processing. |
| Governing Law | Pakistan. |
| Contact | WhatsApp/email support listed on AESolars.com |
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